Shipping policy

At Vellora, we are committed to delivering your SuperCalm Adaptogenic Drink Mix safely and efficiently. Please review our shipping information below.

Processing Time

All orders are carefully prepared and processed within 1–3 business days after your order has been confirmed.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Time

Our estimated delivery timeframe is:

🚚 Transit Time: 8–10 business days

Please note that delivery times may vary slightly depending on your location, shipping carrier, customs processing, and unforeseen delays.

Order Tracking

Once your order has been dispatched, a tracking number will be provided via email. You can use this tracking information to monitor the progress of your delivery.

Please allow 24–48 hours for tracking information to become active after shipment confirmation.

Shipping Locations

We currently ship to selected international locations, including:

  • United States
  • United Kingdom
  • Canada
  • Australia
  • New Zealand

If your country is not listed, please contact our support team at [Joeylin020201@gmail.com] and we will be happy to assist you.

Shipping Delays

While we strive to ensure timely delivery, delays may occasionally occur due to factors outside of our control, including:

  • Customs clearance procedures
  • Weather conditions
  • Carrier delays
  • Peak holiday periods
  • Incorrect or incomplete shipping information

Vellora is not responsible for delays caused by external shipping providers or customs processes.

Incorrect Shipping Information

Please ensure that your shipping details are accurate before completing your purchase. If an incorrect address is provided, please contact us as soon as possible.

Once an order has been shipped, we may not be able to make changes to the delivery address.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team:

📧 Email: [Joeylin020201@gmail.com]

Thank you for choosing Vellora SuperCalm Adaptogenic Drink Mix. We appreciate your trust and look forward to helping you create your daily calm ritual.